{"xsrfToken":"5e92a5c6-aa5f-4c76-b306-f548819f6534_852e903b4755edf143f772ebeff5fd7c14c7138c_lout","branding":{"id":"1","key":"rhd","name":"Refinery Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dc255116-3907-4476-9c97-bca3d9df845b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGQyMmRkMS05MmUyLTRhOTAtYWZkNy00NTFmMTZmZDU4Y2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRjMjU1MTE2LTM5MDctNDQ3Ni05Yzk3LWJjYTNkOWRmODQ1YiI6WyJyZWFkIl19LCJleHAiOjE2NzkzMjQ3OTEsIm5iZiI6MTY3OTMyNDE5MX0.lozqfALH2wCeyfmkEu1oMy_k2CvCoG860xvV49ihmy0&client=f4d22dd1-92e2-4a90-afd7-451f16fd58cb&mode=fit","logoId":"dc255116-3907-4476-9c97-bca3d9df845b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#44a7ff","helpCenterTitleColor":"#000000","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"rhd","projectId":10000,"serviceDeskId":1,"name":"Refinery Help Desk","description":"<p>Welcome! You can raise a request for Refinery Help Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"6","name":"Blocker / Project Help","descriptionHtml":"","callToAction":"Blocker / Project Help","introHtml":"<p>Tell us the problems you're experiencing with your project and we will try to help!</p>","icon":10508,"iconUrl":"https://afwerxrefinery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[1],"key":""},{"id":"4","name":"General Questions","descriptionHtml":"","callToAction":"General Questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://afwerxrefinery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"17","name":"Refinery Assignment Uploads","descriptionHtml":"<p>Please upload your files here</p>","callToAction":"Refinery Assignment Uploads","introHtml":"<p>Upload Assignments and Requested Material here!</p>","icon":10468,"iconUrl":"https://afwerxrefinery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[1],"key":""},{"id":"2","name":"Refinery Project Submission","descriptionHtml":"","callToAction":"Refinery Project Submission","introHtml":"<p>Please fill out the form with the requested information.</p>","icon":10469,"iconUrl":"https://afwerxrefinery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://afwerxrefinery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://afwerxrefinery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[17,2,4,6,8]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RHD","userLanguageHeader":"Accepting Applications!","userLanguageMessageWiki":"<p>Now accepting project applications for Cohorts 9,10 &amp; 11</p>\n<p>Please see the dates listed in the form dropdown</p>","defaultLanguageHeader":"Accepting Applications!","defaultLanguageMessage":"Now accepting project applications for Cohorts 9,10 & 11\n\nPlease see the dates listed in the form dropdown","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":2,"projectId":10000,"form":{"name":"Refinery Project Submission","descriptionHtml":"","callToAction":"Refinery Project Submission","intro":"<p>Please fill out the form with the requested information.</p>","instructions":"","icon":10469,"iconUrl":"https://afwerxrefinery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["n/a"]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["2"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/2","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/2","calendarParams":{"firstDay":0,"date":"2023-03-20T10:56:31-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGQyMmRkMS05MmUyLTRhOTAtYWZkNy00NTFmMTZmZDU4Y2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NzkzMjUzOTEsIm5iZiI6MTY3OTMyNDE5MX0.bscTVytTinKk4xlZoNgUNZ6y6fccnyCs1bw9Clf9p0c","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"f4d22dd1-92e2-4a90-afd7-451f16fd58cb","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2023-03-13T15:13:30.952827Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[2],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Refinery Application Process","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"type":"text","text":"Welcome Innovator!","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"The Refinery connects","marks":[{"type":"strong"}]},{"type":"text","text":" Airmen and Guardian innovators with relevant stakeholders and resources in the larger Department of Defense ecosystem "},{"type":"text","text":"to develop their grassroots projects","marks":[{"type":"strong"}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"hardBreak"},{"type":"text","text":"The principal objective is to further develop tactical project prototypes and adopt the right operational capabilities into the larger force. This is made possible through the Refinery's curated process, partnerships, and refinement of the ecosystem's acquisition pipeline."}]},{"type":"paragraph","content":[{"type":"text","text":"If you are interested in submitting your project for consideration, please fill out the form below and attach your application form and any supporting documentation."}]},{"type":"heading","attrs":{"level":1},"content":[{"type":"text","text":"STEPS TO APPLY:","marks":[{"type":"strong"}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Download the Application PDF, fill out the fields, and attach to this ticket (at the top): "},{"type":"text","text":"https://drive.google.com/file/d/1DLKA4iWo_leBGhcrJJwj3nV9kEYXZ4Ie/view?usp=sharing","marks":[{"type":"link","attrs":{"href":"https://drive.google.com/file/d/1DLKA4iWo_leBGhcrJJwj3nV9kEYXZ4Ie/view?usp=sharing"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Fill out the below form information (Name, Cohort Availability, Additional Questions)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Attach any additional supporting documentation (powerpoints, etc) – "},{"type":"text","text":"DO","marks":[{"type":"em"},{"type":"strong"}]},{"type":"text","text":" ","marks":[{"type":"strong"}]},{"type":"text","text":"NOT ATTACH Controlled Unclassified Information (CUI) or Personally Identifiable Information (PII)","marks":[{"type":"em"},{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"For more information, go to "},{"type":"text","text":"https://afwerx.com/refinery","marks":[{"type":"link","attrs":{"href":"https://afwerx.com/refinery"}}]}]},{"type":"paragraph","content":[]},{"type":"heading","attrs":{"level":1},"content":[{"type":"text","text":"UPCOMING COHORT DATES:"}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 9","marks":[{"type":"strong"}]},{"type":"text","text":" | July 2 - Aug 12 | "},{"type":"text","text":"Applications Close June 1st","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 10","marks":[{"type":"strong"}]},{"type":"text","text":" | Aug 27 - Oct 7 | "},{"type":"text","text":"Applications Close July 30th","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 11","marks":[{"type":"strong"}]},{"type":"text","text":" | Oct 22 - Dec 2 | "},{"type":"text","text":"Applications Close Sep 30","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 12","marks":[{"type":"strong"}]},{"type":"text","text":" | "},{"type":"text","text":"2024 Dates Coming Soon!","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"f8870f94-6de0-4652-b498-ba4fe4ecde77"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"684335fc-e254-452e-827e-8c80496e0bc3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"6f6a8cb5-a861-47a4-8b05-147e62119ae1"}}]}],"conditions":{},"sections":{},"questions":{"2":{"type":"ts","label":"Name (Last, First)","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"4":{"type":"pg","label":"Questions / Comments for Refinery Team","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"9":{"type":"cl","label":"Cohort Availability","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Cohort 9: July 2 - Aug 12","other":false},{"id":"2","label":"Cohort 10: Aug 27 - Oct 7","other":false},{"id":"4","label":"Cohort 11: Oct 22 - Dec 2","other":false},{"id":"3","label":"Cannot attend any of these","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"cef78b93-501c-49f8-ba68-7aaacd9de936"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2023-03-13T15:13:30.952827Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[2],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Refinery Application Process","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"type":"text","text":"Welcome Innovator!","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"The Refinery connects","marks":[{"type":"strong"}]},{"type":"text","text":" Airmen and Guardian innovators with relevant stakeholders and resources in the larger Department of Defense ecosystem "},{"type":"text","text":"to develop their grassroots projects","marks":[{"type":"strong"}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"hardBreak"},{"type":"text","text":"The principal objective is to further develop tactical project prototypes and adopt the right operational capabilities into the larger force. This is made possible through the Refinery's curated process, partnerships, and refinement of the ecosystem's acquisition pipeline."}]},{"type":"paragraph","content":[{"type":"text","text":"If you are interested in submitting your project for consideration, please fill out the form below and attach your application form and any supporting documentation."}]},{"type":"heading","attrs":{"level":1},"content":[{"type":"text","text":"STEPS TO APPLY:","marks":[{"type":"strong"}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Download the Application PDF, fill out the fields, and attach to this ticket (at the top): "},{"type":"text","text":"https://drive.google.com/file/d/1DLKA4iWo_leBGhcrJJwj3nV9kEYXZ4Ie/view?usp=sharing","marks":[{"type":"link","attrs":{"href":"https://drive.google.com/file/d/1DLKA4iWo_leBGhcrJJwj3nV9kEYXZ4Ie/view?usp=sharing"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Fill out the below form information (Name, Cohort Availability, Additional Questions)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Attach any additional supporting documentation (powerpoints, etc) – "},{"type":"text","text":"DO","marks":[{"type":"em"},{"type":"strong"}]},{"type":"text","text":" ","marks":[{"type":"strong"}]},{"type":"text","text":"NOT ATTACH Controlled Unclassified Information (CUI) or Personally Identifiable Information (PII)","marks":[{"type":"em"},{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"For more information, go to "},{"type":"text","text":"https://afwerx.com/refinery","marks":[{"type":"link","attrs":{"href":"https://afwerx.com/refinery"}}]}]},{"type":"paragraph","content":[]},{"type":"heading","attrs":{"level":1},"content":[{"type":"text","text":"UPCOMING COHORT DATES:"}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 9","marks":[{"type":"strong"}]},{"type":"text","text":" | July 2 - Aug 12 | "},{"type":"text","text":"Applications Close June 1st","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 10","marks":[{"type":"strong"}]},{"type":"text","text":" | Aug 27 - Oct 7 | "},{"type":"text","text":"Applications Close July 30th","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 11","marks":[{"type":"strong"}]},{"type":"text","text":" | Oct 22 - Dec 2 | "},{"type":"text","text":"Applications Close Sep 30","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Cohort 12","marks":[{"type":"strong"}]},{"type":"text","text":" | "},{"type":"text","text":"2024 Dates Coming Soon!","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"f8870f94-6de0-4652-b498-ba4fe4ecde77"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"684335fc-e254-452e-827e-8c80496e0bc3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"6f6a8cb5-a861-47a4-8b05-147e62119ae1"}}]}],"conditions":{},"sections":{},"questions":{"2":{"type":"ts","label":"Name (Last, First)","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"4":{"type":"pg","label":"Questions / Comments for Refinery Team","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"9":{"type":"cl","label":"Cohort Availability","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Cohort 9: July 2 - Aug 12","other":false},{"id":"2","label":"Cohort 10: Aug 27 - Oct 7","other":false},{"id":"4","label":"Cohort 11: Oct 22 - Dec 2","other":false},{"id":"3","label":"Cannot attend any of these","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"cef78b93-501c-49f8-ba68-7aaacd9de936"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=afwerxrefinery","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5e92a5c6-aa5f-4c76-b306-f548819f6534_852e903b4755edf143f772ebeff5fd7c14c7138c_lout","baseUrl":"https://afwerxrefinery.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f4d22dd1-92e2-4a90-afd7-451f16fd58cb","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}